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Efficient digital adaptation is key to the success of the entire project
What is digital adaptation?
An extremely important part of any project is the proper introduction of business users to new applications. Efficient digital adaptation is the key to the success of the whole project!
Digital adaptation is not just a process of onboarding new users of an IT system.
It's all about making sure users are comfortable with new applications and at the same time making sure they get help exactly when they need it.
Long and boring training courses on how to launch new business applications are a thing of the past. Provide support to users exactly when they need it. Meet Enlight.
User adaptation - What is Enlight?
Enlight is a Digital Adoption Platform (DAP) application, which is an additional software layer integrated with another application that guides and supports users in completing tasks assigned in the business application.
It is designed to help new users quickly learn how to interact with the application, as well as to help returning users adopt newly implemented system features.
The benefit of the Digital Adoption Platform class is that users don't have to remember what they "learned" during the company's launch training for the new application, because the DAP platform will support them on an ongoing basis in navigating the application and keeping an eye on the completion of the tasks they have been assigned.
Enlight application - Digital Adoption Platform
PROVIDE
Contextually directs the user to complete a task through interactive visual cues and properly placed prompting content
PRODUCTIVITY
Rapid time to deploy users to the new solution improves productivity and speed of organizational growth
EXPERIENCE
Improving the UX of an application helps minimize the barriers and frustrations associated with implementing change within a company
SUPPORT
Change from reactive to proactive model, support users at the click of a mouse
For more information about the Enlight application, see the file below
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