GoNextStage e‑Doręczenia Connector by GoNextStage

e‑Doręczenia Connector by GoNextStage

Stay fully in control of your official correspondence with public institutions. With the GoNextStage e‑Doręczenia Connector, you’ll never overlook an important letter. Notifications arrive automatically, and all communication is stored directly in your document workflow system.

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What is e‑Doręczenia?

e‑Doręczenia is the Polish digital alternative to a registered letter with confirmation of receipt. Messages sent through an e‑Doręczenia mailbox carry the same legal weight as traditional registered mail.

Seamless e-Doręczenia integration with your document workflow

The GoNextStage e‑Doręczenia Connector links your company’s document management system with the state e‑Doręczenia platform. It ensures that all incoming and outgoing messages are handled automatically, without the need to log in to the government portal.

Why choose the GoNextStage e‑Doręczenia Connector?

Works with any workflow system (Webcon, Microsoft and more) via UA API.

Automatic linking of correspondence to the relevant project or related workflow (e.g., debt collection, building permit process, or employee file)

Full, centralized oversight of all correspondence and its archives across the entire corporate group.

Streamlined communication with public authorities: all messages related to the same case are kept in one thread.

Secure communication with public offices

Significant time savings for your team

How the integration works

Incoming correspondence

1 Automatic registration

The Connector detects new messages delivered to your company’s e‑Delivery mailbox and notifies the appropriate users.

2 Receipt confirmation

The user responsible confirms receipt directly in the workflow system. This action automatically generates an official acknowledgment in the state system.

3 Downloading and processing

If the message hasn’t been downloaded yet, the system retrieves it. After reviewing the content and attachments, the user sends it either to the archive or marks it as incorrectly delivered.

Outgoing correspondence

1 Creating the message

The user registers outgoing mail, adds the recipient, message content, and attachments.

2 Verification

The letter waits while e‑Delivery performs a verification check. If it succeeds, the message moves on automatically. If not, it goes to the “Sending Error” stage, where it can be resent or discarded.

3 Proof of delivery

The system retrieves the delivery confirmation from the government platform. Any errors again send the message to the “Sending Error” stage.

A better way to manage official correspondence

Traditional e‑Doręczenia System

Login with Trusted Profile
Unfamiliar interface to learn
Every authorised user has access to the whole mailbox
Basic chronological message list
Email notifications sent only to the mailbox administrator
Automatic “delivered” status after 14 days, regardless actual opening of a message

GoNextStage e‑Doręczenia Connector

Login through your company’s workflow system
Faster adoption — everything works in your existing BPM environment
The option to grant access to specific categories of documents or cases based on the message title
Threading of correspondence (letters related to the same case are automatically linked together) and the ability to tag documents.
Alerts for all users involved in the process
Mitigating “deemed service” risks: the system triggers high-priority alerts if a notice remains unread within 14 days
Option to link correspondence with other workflows — e.g., debt collection, building permit procedures, or employee files

FAQ

1. Apply via biznes.gov.pl. For companies in the KRS registry, the application must be submitted by an authorized representative. Within the application, you assign a mailbox administrator.

2. The Ministry of Digital Affairs verifies the data and issues a unique e‑Doręczenia address.

3. After receiving the confirmation email, you must activate the mailbox at edoreczenia.gov.pl by following the official instructions.

Companies registered in the KRS before 2025 had to create a mailbox by April 1, 2025. Newly established companies receive one automatically during registration.

The basic government version is free.
Integrating it with the GoNextStage Connector requires an investment of several thousand PLN, which quickly pays off thanks to automation and reduced manual workload. The highest ROI comes from implementing a full mailroom workflow that enables fast registration and linking correspondence with other business processes.

The most effective approach is using the ready‑made GoNextStage e‑Office module.
With any business process management engine, correspondence is retrieved automatically — no government login needed. The implementation is fast and does not require changes to your existing processes.

Yes, every letter sent via e‑Doręczenia comes with delivery confirmation.
When integrated with the e‑Office module (e.g., on WEBCON), the system automatically tracks all message statuses. Users always see up‑to‑date delivery information, including acknowledgments of receipt, which increases transparency and security.