Administrative processes

Administrative processes affect the operations of the entire organisation, constituting a specific corporate bloodstream of information, documents and issues. Efficient flow of documents and information, appropriate distribution of issues, automation of repetitive tasks, providing remote work opportunities for employees are the key tasks of administration departments of any organisation.

The administration office is one of the crucial departments in an organisation. This is where all incoming correspondence to the company is received and mailings are sent. This department has a significant impact on the efficiency of the organisation. The digital transformation of the office processes involves the digitisation of all incoming documents and their further proper distribution in the organisation. The digitised documents can then be combined with other processes related to, for example, contract lifecycle management, purchasing processes or case management.

Proper planning of purchases and cost management often requires an appropriate process with the possibility of access for a larger group of users in the company. Registered requisitions may be the basis for launching the processes of purchasing materials or services. The process includes the stages of budget and substantive verification. It is also based on proper approval processes.

A universal process that allows users to handle various types of company matters. Frequently, this process is used for ad-hoc assignment of tasks and collaboration on documents. The case owner monitors the status of individual tasks and controls the timeliness of their completion. In specific business cases, a case may be approved in accordance with a specific scheme.