A Solid Foundation for Growth: Business Process Improvement at Vinci Construction Polska

Vinci Construction Polska is one of the largest players in Poland’s construction market. The holding company is built on the combined strengths of WARBUD and Eurovia. To strengthen its competitive advantage and fully leverage the potential for cooperation between its companies, the group continues to improve its business processes. Over time, the organization faced a key question: should it standardize processes across its companies, or allow each business greater independence? With support from GoNextStage’s process analysis and optimization experts, the group made a decision that still serves as a solid foundation for the holding company’s continued growth. Read the case study to see how the teams worked together.

The Dilemma: Process Standardization or Local Adaptation?

Both Warbud and Eurovia had previously implemented WEBCON, a platform for managing business processes. However, each company used it in a completely different way. This raised an important question: should each company continue with its proven model, even at the risk of inconsistency across the group, or should uniform standards be imposed at the expense of flexibility and alignment with local realities? This dilemma became the starting point for a project designed to reconcile the interests of both companies. 

GoNextStage experts supported the organization in structuring processes and migrating data. Their experience working with large organizations enabled the team to implement the technology efficiently, streamline workflows, and adapt them to users’ real needs. This practical partner expertise was critical to finding the right balance between standardization and flexibility. Green Holding faced a similar challenge and chose a balanced rollout approach—a model that combines process standardization with local adaptation. See the Green Holding case study.

Business Process Improvement: A Technological Change—and a Cultural One

Merging two separate WEBCON systems was not just a technology decision. It was a strategic choice that affected organizational culture, the way teams worked, and the relationships between companies. The most common challenges included:

• unclear goals and strategy,
• limited leadership involvement in promoting the change,
• different practices across individual companies,
• concerns about losing autonomy,
• unclear communication of the purpose behind the change,
• the need to conduct training,
• team resistance to new tools.

In the area of digital adoption, GoNextStage experts carried out an in-depth analysis that helped clearly define the goals and strategy for the change, while also supporting the Vinci team in day-to-day operational activities.

When implementing a change as significant as process standardization across multiple companies, it is equally important to recognize that processes are carried out by people. Their engagement and acceptance determine whether the transformation succeeds. Without accounting for the cultural aspect, even the best technology solutions will not deliver the expected results.

Improved Processes

Process optimization and data migration covered the following areas: