Building 40 Business Applications in 1.5 Year Without Operational Disruption. Trakcja S.A.’s Digital Transformation
In a large construction organization like Trakcja, a decision rarely ends with a single signature. Before a purchase order, acceptance protocol, or contract can move forward, it passes through multiple stakeholders, approvals, and justifications. For years at Trakcja, that workflow had a very physical form: paper documents and email threads with successive versions of attachments. Information such as technical documentation, purchasing history, contracts, financial systems, and cross-team arrangements was scattered across different parts of the organization. This quickly created bottlenecks that directly affected construction projects. Approval paths extended, the risk of errors increased, and cost control was difficult. That is why the organization decided to digitally transform its business.
Project summary
Initial assumption: from 0 to 22 business applications in 1.5 year
The management board of the Trakcja Group decided to launch a full-scale digital transformation. The project was expected to cover the implementation of 22 business applications in just 18 months. Moving a large, distributed organization from paper-based document circulation and email communication to a digital process environment without interrupting day-to-day operations or losing control over ongoing projects required support from digital transformation experts: GoNextStage.
After 18 months of intensive work, the management board’s original plan had not only been delivered, but significantly exceeded. Instead of 22 applications, more than 40 processes were digitized, completely transforming the way more than 2,000 employees work. Today, Trakcja manages contracts from a new perspective: data is connected, transparent, and available at users’ fingertips.
“When I joined the organization, many processes were still handled in a traditional, paper-based way—through emails, scans, and documents sent back and forth between employees many times over. Most signatures were still collected on paper documents. The task given to me by the management board was not simple. Today, I know we can achieve anything. We just need the right people—people ready to implement change.
Strategy: evolution instead of revolution
Instead of throwing the entire company in at the deep end, Trakcja chose a step-by-step approach. With support from GoNextStage consultants, the team selected one high-impact process with the greatest potential for a quick return on investment. The pilot covered a process handled by 40 people across the organization.
Month by month, the analog way of working was replaced with a digital one. A key milestone was the implementation of a complete purchasing process—from requisition and approval to invoice posting in the system. The GoNextStage team used its proprietary ready-made business modules within the WEBCON platform: Proven Business Logic.
PBL key benefits
faster deployment
increased predictability
highly business-aligned solution
Over time, digitization expanded into new areas, including contract management, administration, the employee ideas program, and restructuring initiatives. The system was then integrated with accounting systems (ERP), creating one consistent work environment across the organization.
Automated processes
Procurement
The purchasing process, from submitting a requisition to describing the invoice.
Project management
digitization covered end-to-end construction project management area as well as core business processes.
Document and contract workflow
solutions were implemented to streamline documentation flow and contract management
Restructuring initiatives
WEBCON is now used to support processes related to the company’s restructuring
Employee ideas program
the process for submitting and managing grassroots employee initiatives was digitized
Results
- Goals exceeded: more than 40 different processes were implemented—twice the management board’s original target.
- Deadlines met: the main business objective was achieved within the planned 18-month timeframe.
- New process architecture: a modern information flow structure was built, replacing scattered emails and paper documentation.
- Scalability: a system that started with a group of 40 people now effectively supports an entire organization of more than 2,000 employees.